Why is it so important to get HR advice?

Columnist Angeline Long on keeping your business happy & healthy

Companies often say their staff are their biggest asset, I don’t disagree with that and therefore it takes a certain level of expertise to deal with the myriad of situations that can occur when managing employees.

It may seem as though it isn’t cost effective to have an internal HR person or an external HR advisor however it is even more costly to have managers within a business dealing with these issues rather than concentrating on the business objectives.  Often Manager/Owners are tasked with HR issues however they don’t have the expertise to understand what can happen if they get it wrong.  The most recent areas that we have been assisting clients with are non-performance, dishonesty and theft, restructures, recruitment and HR documentation.  All of these areas requiring a significant amount of time and can be highly litigious. 

Unfortunately, there is a rise rather than a decline in employee issues this is due to a number of factors namely stress, financial problems, depression and anxiety to name a few. Each situation requires a different approach as your dealing with different personalities and each business is looking for a different outcome.

Recently we had a lady that had been with an organisation for a very long time and was a close friend of the owners of the business.  In the past couple of years her performance had dropped away and she had become difficult to work with.   The owners didn’t know how to deal with the situation and were concerned about managing the process correctly given her personal circumstances.  We assisted in assessing her performance and put a performance plan in place with a definite start and finish date.  We worked with them to manage weekly meetings and review objectives.  It quickly became clear that the employee was unable to achieve the required outcomes and the relationship ended amicably for both parties.

The other area that we add value is recruitment.  We don’t charge percentages of salary for our work as most companies can’t afford it.  For us it is about ensuring that we provide a cost effective robust recruitment process ensuring that the appropriate checks and balances have been done.  If you bring the right people into your business, then you won’t have some of the issues that occur when it’s the wrong fit. 

Seek advice now for a happier, healthier business!

 


Issue 91 September 2018