• Steve Richardson and Helen Miller with Darby

Focus on Barrys Point Rd: The Dog Den – where every dog matters

Channel Mag's Liz Cannon chats to owners Steve Richardson and Helen Miller to explore why dog owners in Auckland choose The Dog Den, and delves into the remarkable achievements and awards that have solidified their position as a leader in the industry.

Nestled in the heart of Takapuna, The Dog Den has emerged as the go-to destination for dog owners seeking exceptional care and services for their beloved four-legged companions. With its impeccable reputation, outstanding facilities and a multitude of accolades under its belt, The Dog Den has become synonymous with excellence in canine care.

What services do you offer?
Our services are unparalleled! The Dog Den provides a comprehensive range of services tailored to the diverse needs of dog owners. Whether it's doggy daycare, overnight stays, farm adventures, grooming or puppy preschool, we provide a nurturing and stimulating environment that promotes both physical and mental well-being. Our highly trained and experienced staff ensure that each dog receives personalised attention and care, tailored to their unique requirements. Our commitment to ensuring the comfort, safety and happiness of every canine guest sets us apart from the competition.

What is The Dog Den experience?
At The Dog Den, every dog is treated like family. Our facilities boast spacious play areas, complete with agility equipment, toys and dedicated staff to engage in interactive play sessions. Dogs can choose to socialise, relax with their furry peers or enjoy enrichment opportunities throughout the day. In 2024, we introduced overnight stays, based in Puhoi on private farmland, among native trees and streams – these are fully booked weeks in advance. The Dog Den facilities maintain a pristine, hygienic and safe environment, minimising any potential risks to the dogs' health and wellbeing. Meticulous attention to cleanliness is given throughout the centres at the end of every day.

You've been the recipient of many recognitions and awards.... Congratulations!
Thank you! The Dog Den's unwavering dedication to excellence has earned us five-star reviews on both Google and Facebook. Our commitment to providing exceptional services and our passion for dogs have been acknowledged through Westpac Business Awards, when we became finalists for the People's Choice award in 2021 and finalists for the Excellence in Customer Service in 2022.

What international standards and training do you adhere to?
The Dog Den is a silver-accredited member of the International Boarding & Pet Services Association (IBPSA). All staff receive extensive dog day-care training, and most have diplomas or certificates in dog behaviour and training, or equivalent qualifications. Our groomers are all qualified and very experienced, and our puppy trainer in Takapuna is a multi-obedience champion trainer and a fully qualified veterinary nurse with years of experience. We always have at least one staff member on site who is pet first aid qualified, just in case they are needed, and multiple pet first aid kits for the staff to grab. Best to be prepared.

And to sum up...
For dog owners in Auckland, The Dog Den is more than just a canine care facility; it is a trusted haven where people's beloved pets receive the highest standard of care. With an impressive array of services, outstanding facilities and a string of well-deserved awards, The Dog Den stands tall as a leader in the industry. By choosing The Dog Den, dog owners can rest assured that their furry companions will receive the love, attention and care they deserve, making it the ultimate destination for all things dog-related in Auckland.

The Dog Den
23 Barrys Point Road, Takapuna
52 Small Road, Silverdale
Saleyards Road, Puhoi

thedogden.co.nz
Opening hours: Mon-Fri, 6.30am-6.30pm