Successful businesses are built on relationships and aligned values. Meeting Matthew Fong, General Manager of Honda Cars North Shore, you can see the enthusiasm and commitment he has to his team as they collectively strive to deliver Soichiro Honda’s dream today.
More than 70 years ago, Soichiro Honda imagined a way to make people’s lives better by creating an affordable means of transport. With his love of machinery and challenging spirit, he created his first motorised bicycle. From this small beginning Honda has grown to become the world’s largest engine manufacturer and one of Japan’s premium brands.
Focusing on passenger vehicles only, and with a range to suit any of us making tracks around the North Shore, this Wairau Road showroom has an impressive array of models on the forecourt with those recently purchased shining brightly inside awaiting their new owners.
Matthew is proud of Honda New Zealand’s commitment to personalised customer service throughout the vehicle’s ownership. This starts from the care and attention provided to anyone considering a Honda as their next car to ensure it is the correct choice and is fit for purpose, or if they need to upgrade their existing car. Matthew explains, “It’s all about learning what they need the vehicle for, ease of mobility, getting themselves or their families in and out of it, the safety and technology features, or the servicing benefits that Honda offers completely in-house. Plus, our finance and insurance services are all Honda-specific for Honda customers.”
Regular six-monthly check-ins from the sales team give every driver the opportunity to be reminded of their servicing schedule, to provide feedback, or to ask any questions.
But it’s the Honda Price Promise that gives buyers peace of mind and reassurance that they have bought a vehicle that will hold its value. It’s a core philosophy that Honda remains committed to today — a promise to all new car buyers that they will get the same fair price on a new Honda, no matter who they are, where they live and what time of the month they buy. “It doesn’t matter if you are a CEO or a new parent, whether you live in Takapuna or Masterton, or if it is May or October, the price is the same,” says Matthew. “It helps protect your investment.”
Helping with the environment via Honda’s TreeFund is also something the team is passionate about. A new tree is gifted to each new Honda driver and with the goal of planting 30,000 trees since August 2018, the 30 year anniversary of Honda in New Zealand, customer planting days also take place around the country. Since its inception in 2004, the Honda TreeFund has funded the planting of more than 650,000 trees throughout New Zealand.
Local community support is a way the Honda North Shore team can reflect their own health and wellbeing focus and work-life balance by promoting physical health and being active. Honda North Shore's sponsorship of Harbour Sport extends to several events each year such as the Shore to Shore which involves families of all ages, the Monster Mudrush, and a corporate golf day. Matthew, a local, loves how the Shore feels like a community hub right across the region and how proud we all are of our Shore identity.
The combination of a solid, quality brand with customer-focused sales and service is something we all appreciate when buying a high-ticket item like a car. Matthew and his team love to share their knowledge, experience and care with existing and potential new Honda drivers.
To find out what the Honda experience is all about, you are invited to take the chance to win a brand new, top of the range CR-V Sport. All you need to do is come in to Honda Cars Wairau Road, or give them a call, before 30th November 2019 and book to test drive any one of their CR-Vs, then enter the draw to win. The winner can choose between the top spec AWD Sport Sensing or the CR-V Sport 7, with seven seats – whichever you would prefer. What a great summer this could be!
Honda Cars North Shore
148 Wairau Road, Wairau Valley. Phone 09 890 9020